contact us

We are here to help with reservations, Crown & Anchor memberships and general questions. If you'd like to get your answer quickly, below are our most frequently asked questions for your convenience.




contact us

We are here to help with reservations, Crown & Anchor memberships and general questions.

call us

  • Individual Reservations
    Australia (AEST) Mon - Fri: 8am – 8pm / Sat & Sun 9am – 6pm  
    New Zealand (NZST) Mon – Friday: 9am – 8pm / Sat & Sunday 11am – 8pm

    Located in New Zealand? Call us at 0800 102 123
  • Already Sailed? Post Cruise Assistance
    Mon-Fri 9am-6pm (AEDT)
    Email: royalcustomerserviceau@rcclapac.com
  • Crown & Anchor Society
    Mon-Fri 9am-6pm (AEDT)
    Email: crownandanchor.au@rcclapac.com
  • Casino Royale Reservation Center
    Mon-Fri 9am-6pm (AEDT)
  • Day of Sailing help
    24/7
    Please refer to the contact details listed on your travel documents.

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